Frequently Asked Questions

Get answers to common questions about Hair Relaxer.

Results typically last 6 to 12 weeks depending on hair texture, growth rate, and aftercare. New growth will return to its natural texture, so touch-ups are recommended every 8–12 weeks. We’ll advise a timeline tailored to your hair during consultation.

Many formulas are compatible with previously coloured hair, but safety depends on hair condition and color processing history. We perform a consultation and strand test to assess integrity and recommend the best approach or alternative smoothing options if necessary.

Use salon-recommended sulfate-free shampoos and conditioners, avoid washing for 48 hours, limit heat styling, and deep-condition regularly. Protect hair from chlorine and sun, and schedule protein or hydrating treatments as advised to maintain texture and minimize damage.

Combining services is possible but requires careful timing and a professional assessment. We may stagger colour and relaxer appointments or perform strand tests to prevent over-processing. Your stylist will recommend the safest sequence for optimal results and hair health.

Relaxers alter hair structure, so improper use can cause damage. When applied by experienced stylists with tailored formulas and follow-up care, long-term harm is minimized. Regular maintenance, conditioning, and professional advice reduce risks and support hair strength.

Appointments usually take 90 to 180 minutes depending on hair length, density, and whether additional services like colour or treatments are included. Your stylist will provide an estimated duration during consultation and can book the right amount of time for optimal results.