Frequently Asked Questions

Get answers to common questions about Double process.

Appointments typically last between two to four hours depending on hair length, desired lift, and any corrective work. Consultations help estimate time; blow-dry is not included unless requested or added to the service.

Lightening can stress hair, but our stylists assess condition and use bond-repair treatments to minimize damage. Multiple sessions may be recommended for fragile hair to maintain integrity and avoid breakage.

We recommend a patch and sensitivity test for first-time color clients or when using new formulas. This precaution ensures safety and reduces the risk of allergic reactions during the double-step process.

Yes — lifting to the correct level is essential for vibrant or pastel shades. We customize toners and may suggest pre-lightening sessions to achieve the brightest, most accurate results.

Come with healthy hair: avoid harsh at-home lightening beforehand, skip heavy conditioners the day of, and bring photos of your desired outcome. A consultation will confirm readiness and any prep steps.

Pricing varies by hair length, density, and the complexity of lift or correction required. Your stylist will provide an accurate quote during consultation and discuss add-ons like blow-dry or bond treatments.